Overall Purpose: Case Aide will assist the Case Manager and Counselors in linking clients to outside needed services such as housing, job training and other educational programs and services as needed to increase our clients’ success in graduating from our treatment programs and with long term sobriety and wellness. Case Aide will assist in driving clients to appointments, conducting outreach activities, answering the residential phones, conducting telephone screens, addressing passes and providing other duties to assist with the residential schedule.
Responsible for: Supporting Case manager and residential team by driving clients to appointments, answering phones, conducting telephone screens and providing general assistance to the residential team.
Essential Duties and Responsibilities:
- Meet with clients individually as needed weekly to ensure residential clients have a safe environment to transition to when they complete the program and both residential and outpatient clients have work and other outside referrals and linkage.
- Meet with clients to assess and help with case management needs such as medical and mental health assessments and appointments, obtaining clothing from donations or elsewhere, linkage with needed community support services, school/work assessments, resume preparedness and other needs.
- Document/progress note meetings with clients –either individually or in group format
- Provide billing data and complete other monthly agency or county forms.
- Work closely with counseling staff to ensure proper discharge, aftercare, and follow-up procedures and processes.
- Ensure coordination of public entitlements for eligible residents.
- Conduct outreach activities to ensure that the residential house beds are occupied and clients are being referred to Outpatient Services.
- Participate in staff meetings, staff orientation/trainings, case conferences, and internal/external meetings; may conduct community presentations to link organizations to ACW and ensure places to refer clients for needed services.
- Assure optimum treatment environment; conduct client assessments; may conduct group/individual counseling sessions especially on topics that include finding housing and employment.
- Other related duties as assigned.
Qualifications/requirements: Registered or Certified as a substance abuse counselor with a California State approved institution. BA or AA Degree may substitute with five (5) years of experience providing case aide or residential assistant services. Alcohol and drug registration or certification from accredited institution; three (3) years of experience providing treatment to dual diagnosed clients. Sensitivity to women at high risk for addiction. Experience working with culturally, ethically, sexually, and socio-economically diverse populations. Sensitivity to substance abuse issues of women are their families; ability to work with multidisciplinary team; must be reasonable, flexible, strong oral and written skills; computer literacy; Valid Califomia Driver’s License; own automobile and current insurance. Strong professional boundaries and ethics, Minimum of three (3) years clean and sober. Need not to be in recovery to apply.
Physical Demands: Standing, sitting, walking up and down stairs, light lifting, and driving.
Work Environment: Moderate noise level; fast pace, high energy.
To perform this job successfully, the individual must be able to perform each essential duty as satisfactorily. The requirements listed above are representative of the knowledge, skills and /or ability required. Reasonable accommodations will be made to enable persons with disabilities to perform the essential functions. The Alcoholism Center for Women, is an equal opportunity employer and does not discriminate on the bases of race, age, religion, gender, sexual orientation, or physical challenge.